Need for RPA

Automation of tasks & business processes in day-to-day operations for small and big organizations have become very important in today's world.

Robotic Process Automation (RPA) technologies can quickly implement "record & repeat" kind of tasks for small & large organizations.

Few examples of RPA implemntations are

  • Automation of Billing, Payments, Accounting process
  • HR Process Automation
  • Conversational BOTS for enterprises
  • Healthcare Intake forms Automation

  • Below are some of the key areas of RPA to give you an understanding of how we can help you begin your BOT's journey.

    Process Discovery

    Process Discovery is critical for successful RPA implementations. We help our customers end-to-end during the identification of various business flows/processes. During the process discovery phase we create various critical artifacts such as functionality requirements, technical requirements, and detailed RIO metrics reporting. These reports will help establish a roadmap for RPA innitiatives. This phase provides an estimate of the number of attended & un-Attended BOTS required to automate the identified business process flows.

    RPA Tool Selection

    Our RPA consulting team will assist customers select the best fit RPA product. The recommendations will be based on the process automation use-cases and related business flows to ensure that the correct RPA platform is selected.

    System Documentation

    We help our customers create a detailed file of identified processes that are to be automated via the RPA Platform. These include but are not limited to end-to-end tasks, BOT architecture, defining use cases for BOTS, and identifying the necessary triggers & business processes.

    Platform Installation & Setup

    Our RPA delivery team will help create an efficient & scalable RPA run-time environment for design, development & deployment of BOTS.

    Integration & Automation

    Most of the BOTS will need secure and reliable integration with client back-end applications such as API's, ERP, CRM, portals, databases, documents, devices and other operational/admin applications for automation. We thoroughly establish integration points during the design & development of BOTS.

    Support & Maintenance

    Once the BOTS are deployed, they require constant monitoring & maintenance to assure that business processes do not come to a stand still. We help customers to establish an efficient error/exception handling framework for BOTS. This framework ensures real-time alerts and notifications in case any issues are encountered by BOTS due to networks, infrastructure or external applciations associated with the BOTS.